Knowledgebase : Software Support
All requests for software support should be submitted using email to our helpdesk via support@shiraz-software.com email address. Email is the safest and quickest route to obtain support and please note that we don't currently provide telephone support for...
If your printer gets paused when using _Port Monitor_ on Mac OSX 10.10 (Yosemite) and above, please enter the two commands below in the _Terminal_ application to fix the issue. NOTE: THIS IS A FIX FOR 10.10 AND ABOVE ONLY DO NOT RUN THIS ON A MACHINE RU...
We don't currently provide telephone support. There are a number of reasons for this: * By submitting help requests through email, your queries are fed through our tracking system and allocated a unique ticket ID. This ensures that all queries are ans...
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