Knowledgebase : General
WIN:SERVER, MAC:CLIENT The root folder of Shiraz installation on Win server has to be shared on the network to provide access for Mac clients. Locate the Shiraz Server root folder which is normally c:\Shiraz unless changed during the installation. _W...
We support all major Large Format digital printers from: HP, Epson, Canon, Mimaki, Mutoh, Seiko, Roland and many more. Please refer to printers page on the main website for a list of current models of HP/Canon/Epson or alternatively check our comple...
If you are asked to provide a screen dump of a screen for support purposes, you can obtain a screen dump file on PC/Windows by following the procedures below: 1. Open the programme that you want to take a picture of and make sure that the screen you...
This article describes how to acquire screen dumps on Mac OS X. There are several ways of doing this: Method 1 i) Switch to the screen that you want. ii) Hold down "Apple key ⌘ + Shift + 3" and release all. iii) Click on the screen with your mou...
Sometimes when the user clicks on Design in Shiraz Launcher the application does not open. This is due to corrupted registry information. The best way to resolve this issue is to delete the existing user account. From the Shiraz Launcher, select: ...
THIS ARTICLE WILL EXPLAIN HOW TO USE SHIRAZ SPOOLER INTERFACE ON WINDOWS XP. 1.From Start Menu select Printers and Faxes option. From the left hand-side options select Add a printer. On the new appeared window click Next. 2.Select Local printer atta...
Please follow the below mentioned steps to over come the problem of "Bounding Box Error" in Shiraz server. 1) Close all application. 2) Go to Shiraz installation folder. 3) Go to bin folder. 4) Search for "server.exe". 5) Right click on "server.exe"...
PRODUCT: FOCUS AND SIGNATURE In Shiraz Focus or Shiraz Signature, sometimes when you are trying to print a job you will get the error message \"TOO MANY QUEUES RUNNING\", even though no queue is actually running. Solution: Simply do a complete syst...
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